TV 360 and home phone not currently available in 2022/23 network expansion areas. 6 days; TalkTalk – 9. indd 1 09/03/2016 12:48. Virgin Fibre Areas only. Technician set-up, or do it yourself? Cast your mind back to when you first ordered. RachelG2. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. 0 Kudos. 17 minutes ago. QuickStart, set up and connections. A QuickStart self-install kit can arrive in 4 days (standard) or up to 14 days if we need to close someone else’s Virgin Media account at the property. Please let us know if you wish to change your delivery method. Quick tips on prepping for Virgin Media technician's visit. If things have changed and you need to cancel your installation altogether, you’ll be able to get help with that online, too. Sounds like the has not been activated, try: Equipment activation on 0800 953 9500. No setup fee. The good news is, there are loads of other Cloud services you can access online for free that will provide you with all the features you were used to experiencing with the Virgin Media Cloud. At Virgin Media, our WiFi Hubs offer unlimited, lightning-fast broadband and 99. Call the Pre-installation and delivery team on 0800 052 1734. If it already has been - either because you're a previous customer or someone who lived in your home before you was - then you can use the Virgin Media QuickStart installation to get going. Existing Intelligent WiFi Plus customers will be individually informed when they are moved to WiFi Max. How to set up Broadband. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. However, if you’re on one of our 30-day rolling contracts you’ll need to pay an additional one-off flexi fee of £45. You’ll be able to get this with Virgin Media, Vodafone, Sky, and some other providers in Ireland. M500 – 516Mbps, the fastest, most widely available fibre optic deal in the UK. Register today and see the benefits for yourself. BT no longer charges a 'broadband cease charge'. Available with M50 broadband or faster. No setup fee. I don't longer work there. )In this video, I am showing the sta. Virgin Media services are only available in eligible Virgin Media network areas. Apologies for the issues that you have had with your recent installation appointment. Using a how-to video and clear help guides to upgrade or install your new TV, home phone and broadband service yourself. I work from home and my previous contract will run out next week so I really cannot be without internet. If you’re a. Broadband deals; Broadband, TV and phone deals; Broadband and phone dealsNo setup fee. 0 Kudos. At Virgin Media, our customers come first and we aim to give you the best customer service possible. TV 360 and home phone not currently available in 2022/23 network expansion areas. 3 To connect via the Ethernet cable, simply plug the cable into your device and to any of the four Ethernet ports on the Virgin Media cable modem. This means you may find Virgin Fibre, Voice and Virgin TV services are intermittent. 4 At this stage it would be a good idea to install your phone too. 99 for line installation in 2022 (Uswitch survey of 2,003 broadband users, August 2022). This promotion means you won’t pay the usual setup fee of £35. If Virgin Media cabling. If a subsequent equipment fault or service issue arises during the self-installation this will constitute a fault, and any credit will be applicable from the point at which the customer attempted to install the service and notified Virgin Media of a total loss of service as per paragraphs 8-17. You can also add WiFi Max to our. Sort the first V6 box yourself > Let the 2nd V6 box upgrade itself > Install any Virgin TV 360 Mini box. 0 Kudos. Sign in to My Virgin Media a. This promotion means you won’t pay the usual setup fee of £35. For Virgin TV 360 customers, if you are already a Disney+ Premium subscriber, simply log into the app on your Virgin TV box. Stay safe online. As more of our customers are choosing to use alternative apps and services, we’ve now closed Virgin Media Cloud. I’ve been going round and round in circles with customer service, who have. Pay Monthly SIMs; Family Plan;Sky broadband installation. No setup fee is available on all bundles, broadband & phone, and broadband only packages. These prices are for new customers only. Self install on 13-06-2022 17:14. However, if your property has been connected to Virgin Media’s cable network at some point in the past three years, you could do a much quicker broadband setup with the Virgin Media self-install. 2 weeks ago - last edited 2 weeks ago. Hello, I signed up for Virgin Media broadband last night - the delivery of the QuickStart self-install pack was listed as 25/11/2023. At Virgin Media, we offer a range of broadband speeds and packages, from our M125 fibre broadband,. Options. These prices are for new customers only. Virgin Fibre Areas only. Please help. Using a laptop/desktop, open Address Book (top of screen) > New Contact > New Distribution List – add a List Name and your contacts’ names and email addresses > Create List. Broadband + Phone: M200 Fibre Broadband – 213Mbps at £30 monthly. in Email Saturday; Virgin media installation in QuickStart, set up and connections Saturday; FTTP New User Install Experience in QuickStart, set up and connections FridayHow to send a bulk email. E. Then I got an email saying it was delayed. Offer may not be used in conjunction with any other offer unless stated by Virgin Media. 1 days; BT – 8. Our fibre-powered, fastest-ever TV experience, now with super-clever Voice Search and Control and personal Profiles. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. These prices are for new. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. From £ 38 a month. You simply plug the kit in, preferably somewhere out in the open, and connect! Call the pre-installation and delivery team on 0800 052 1734, explain the problem, and see if it can be moved forward. These prices are for new customers only. Our Codes of Practice. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. We look after your details carefully. Exclusive student broadband deals with an '. Self install kit delivery. Im a new VM customer, and am getting Broadband and phone. No setup fee is available on all bundles, broadband & phone, and broadband only packages. The beauty of using a QuickStart self-install kit for no extra cost is that it’s fast, easy and can save you making a £30 installation appointment. Do: use the Connect app to run a super-intelligent WiFi home scan. We’ll send you a confirmation email or text if we’ve found your. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. 0 Kudos. I would like to understand the cabling between the outside wall entry point and the internal virgin kit. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. Hi so recently signed up for 1gig wifi now they said i had a line already in but upon checking i have these 2 lines running in but directly from outside it has 2 split coaxle lines running from it from experience the tv and broadband run off the same lines but normally there is a white box on the wa. 18 month minimum term. When you place your order, we'll let you know. As the UK’s largest and longest-trading internet provider, BT still charges setup fees on the majority of its broadband packages – anything from £29. indd 7 23/06/2016 14:172. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. Select the option to enable Router Mode. Learn how to book engineers, reschedule appointments, or cancel appointments with Virgin Media. Team Spirit can be cancelled at any time by providing 30 days’ notice. How to install Virgin Media Broadband? If you’ve received one of our Quickstart kits, you’ll find some simple step-by-step instructions in the pack. D01 C9W8Virgin Media Gig1 Fibre Broadband (avg upload speed 104Mbps) vs UK 24-hour average upload speed (9. How long will the QuickStart installation take me? WiFi Hub - 30 mins. Go to Account settings, then Account details b. Next, it checks your broadband speed to make sure there are no issues preventing you getting the most from it. No setup fee is available on all bundles, broadband & phone, and broadband only packages. What to expect with broadband installation QuickStart means you can plug the kit straight in, with no drilling or technical know-how needed. Each box also has separate channels and settings, so you can different shows at the same time, in different rooms. Virgin Stream hub offering money-back for. and TV too…. Watch in more rooms with 4K-ready Virgin TV 360 Mini boxes. When you turn on your phone, you’ll need to enter a PIN to activate your new SIM card. App Store. €60 a month. Broadband. These prices are for new customers only. 2 as the wire is already in. com We won't use this address for marketing purposes - promise. 1 into the address bar of your browser. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. Learn more. Vonage 2nd line. Although we do our best to provide families with excellent parental controls, technology cannot provide 100%. £8p/m extra or included with Gig1 or Volt. Thanks for reaching out to us and welcome to the Community Forums. 33 per day for a total loss of service after 2 full working days from registering the loss of service to us. Offer: Team Spirit for €15 a month while Virgin Media Broadband and/or TV, and at least 1 Free Spirit Unlimited plan, are active. Confirm email address. The installation should take around an hour. No setup fee is available on all bundles, broadband & phone, and broadband only packages. 1This is a visual aid to support you through your Virgin Media installation process. QuickStart, set up and connections. Please contact the Virgin Media Group Compliance Officer at 500 Brook Drive, Reading, RG2 6UU if you want to receive details of the relevant fraud prevention agencies. However, if you are leaving Virgin Media and desperate to get out of your contract early, BT will credit your new account with up to £300 if Virgin charges you termination fees. For customers new to Virgin Media – select one of the Broadband/TV bundles currently available, then: Enter your postcode when prompted to check availability in your area. Connect with WPS If your computer supports WPS you can use it to connect. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Use the links below to find out more. TV 360 and home phone not currently available in 2022/23 network expansion areas. New Install Assistance. Hi there, I have recently signed up for broadband and selected the self install kit for delivery. Here’s how to do it: On the back of your hub, turn the A/C power switch into the off position (with the “O” pressed in). A replacement Hub 3 shows a pulsing white light then settles to a solid red. No setup fee. These prices are for new customers only. BT. I'm currently waiting for the delivery of a super hub 5 upgrading from my hub 3 today - will I be able to self install straight away and when will my new pacage be activated. 0 once you have your Quickstart box. TV 360 and home phone not currently available in 2022/23 network expansion areas. 0 or 3. Post up some photos of the connection boxes. Virgin Media;. Lines are open 12pm-10pm, 7 days a week. hi I made a order on 06/10:23 was meant to be delivered for the self install kit broadband but still haven’t received it and all the tracking is showing (NaN) not to sure why also when I check appointments it don’t show any I had the contract but not anything else was just wondering if maybe takes longer to deliver? 0. Broadband, TV and phone; Broadband and phone; Broadband only; Mobile broadband; Business broadband;. We wanted to let you know that from 31 March 2019 Virgin Media and Snapfish will no longer be offering free prints. Virgin Media Ireland has made a substantial expansion to its reach in the broadband market through a new network deal with ESB-Vodafone joint venture Siro. When opening the Virgin TV Go app for the first time (after downloading it free from from Google Play or Apple’s App Store, Select Register. Networking and WiFi. This promotion means you won’t pay the usual setup fee of £35. Just be aware that changing installation or delivery dates might affect your Virgin Media start date and your first bill, but don’t worry – we’ll let you know if it does. Virgin media pod is an intelligent #wifi extender. Pretty easy to install your home internet. To do this, simply press and hold the power button until the screen turns on. Although Virgin Media WiFi includes content protection, to make sure you’re protected when you’re on the go, we recommend you install F-Secure SAFE. Virgin Media services are only available in eligible Virgin Media network areas. . £8p/m extra or included with Gig1 or Volt. ". Smart Home. Minimum term applies to. Reply. In response to Travis_M. Yodel customer service said they couldn't do anything without a tr. Sign in to My Virgin Media a. Seamlessly set up your broadband connection with Virgin Media's comprehensive guide. How can I now get it arranged to have the pack delivered when I'll be at the property. Meanwhile I have not even received my account number to at least sign up and get an update on my order, neither have I received an email from Yodel, I. The UK’s most popular channels, Catch Up services and built-in apps, in one place. 1 ACCEPTED SOLUTION. You can have it posted to your home or collect it. in Networking and WiFi Sunday; No Virgin Media Wall socket . Virgin Media services are only available in eligible Virgin Media network areas. This can be changed for a number of reasons, if you. 2. If you have any questions just comment down below. These prices are for new customers only. Virgin Media engineer installation. Virgin Media reserves the right to withdraw this offer at any time. Mobile broadband; Virgin Mobile deals; Refer a friend; How to upgrade; Trade in your phone; Business mobile; SIM Only. The upshot of this is that if you are switching to Sky from another provider on the Openreach network (this is pretty much everyone apart from Virgin Media) then you already have the right cables running to. TO INSTALL VIRGIN TVO BOX- RUNNING CABLE FROM CONNECTION OUTSIDE TO DOWNSTAIRS DINNING ROOM. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. We’ll send you a reminder email closer to the date too. Turn on all V6 boxes: take your current TV boxes off standby and check they’re connected to the internet, ready to download TV 360. To run the scan, simply connect to your Hub. Setting Up The Virgin Media Stream When you order the Stream, you can get a Virgin Media O2 engineer to install it for you – but self-installation is relatively easy, even though – curiously – the box. The new fibre phone line is designed to work with the same phones as the old copper line. TV 360 and home phone not currently available in 2022/23 network expansion areas. Plug into the wall socket. Email. Explain what needs to be done and book an engineer visit. Call the Pre-installation and delivery team on 0800 052 1734. Select the Modem Mode tab on the left-hand side of the screen. Whether you're a Virgin Media broadband or mobile customer, with the My Virgin Media app you can manage your account - and so much more - at the touch of a button. The Virgin tech people cannot install broadband to our house until this work is done. Manage your installation appointmentMain phone number. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. 3 weeks ago. Do: use the Connect app to run a super-intelligent WiFi home scan. If you in a property that's recently been added to Virgin Media's network we have another video th. Learn more. Check out our latest Smart Home Bundles today. Fibre broadband • Virgin Media WiFi Hub • 54Mbps average download speed • 5Mbps average upload speed. . £35 to switch on your new services. . If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. 4 0 0 Charis01 Tuning in 417 Views Message 1 of 8 Flag for a moderator Self install issue on 12-12-2022 21:34 We were eligible for the self install kit. Virgin Media services are only available in eligible Virgin Media network areas. Some more cables then connect to your modem to the outside world. I’m just wondering if the self-install kit will be deliv. Broadband; Buy Broadband; Upgrade your existing broadband; Broadband Speed Test; Packages. Automatic compensation under Ofcom rules is £9. How to transfer your home phone number. Time slots are from Monday - Saturday, between 8-1pm and 1-6pm. Existing Intelligent WiFi Plus customers will be individually informed when they are moved to WiFi Max. the Virgin Media broadband and home phone service. TV 360 and home phone not currently available in 2022/23 network expansion areas. I have been able to access your service on our system and I can see you may be affected by an ongoing SNR outage. Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. Hi NazminAkhtar84 👋 welcome to community! Thank you for posting. Virgin Media - YouTube. 9000021,382. Remember your phone will need to be in as ‘new’ condition as possible and in its original packaging to return it. In this video I will show you how to install the Virgin Med. If you need a new landline, you’ll have to pay to get one installed, which usually costs £140. Reply. I’m just wondering if the self-install kit will be deliv. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. Virgin Media services are only available in eligible Virgin Media network areas. This promotion means you won’t pay the usual setup fee of £35. . 9% proven broadband reliability and our Best in Test 2023 result awarded by Umlaut, means you’ve already chosen Ireland’s Best Broadband. Up to 3 WiFi Pods if needed. Hello there. its been almost a week and I have not received any update on the status of my home delivery order, the self install kit was supposed to arrive on the 1st of September. Virgin Media services are only available in. 0 or Hub 3. If you choose to opt out, your modem will not offer a Wi-Free service nor will you be able to connect to other Wi-Free networks. Virgin Media’s WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit – the fastest WiFi guarantee. Options. 50: Based on taking the Big Kahuna Movies & Sports bundle. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Smart Home Installation €90. On your day install we will require:If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. How can I book a technician in QuickStart, set up and connections a week ago; Wall Socket Installation in QuickStart, set up and connections 3 weeks agoVirgin Media Hub 5 Installation and change Hub 5 WiFi Network Name and change Hub 5 WiFi Password. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. No setup fee. The delivery date on the email I received - 5322923. Community; Volt. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. No setup fee is available on all bundles, broadband & phone, and broadband only packages. No TV. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. 12. Here’s how much we’ll credit you for the following service issues: £9. Virgin Media services are only available in eligible Virgin Media network areas. Available with M50 broadband or faster. Manage Your Account. £29. 6 days; Vodafone – 7. pd10525x. Lines are open 12pm-10pm, 7 days a week. Confirm email address. 0. TV 360 and home phone not currently available in 2022/23 network expansion areas. I am afraid the delivery slot with the courier is only available for all day. Call the pre-installation and delivery team on. on 13-06-2022 17:14 Hi, I used to have Virgin Media Broadband couple of years ago but have now rejoined and I have 1 of those self installs but struggling with the wall socket. No setup fee. Find out here. Your engineer will arrive at your chosen time on your chosen day. Phone line - 5 mins. Excludes broadband faults and broadband network outages. Experienced technicians are available for any non Virgin Media related technical questions. The beauty of this system is the use of fibre optic cables bring the broadband connection to your home. Whether you go for one of our QuickStart self-installation kits or prefer to get your broadband installed by one of our engineers, we’ll get you set up and online at no. Now if you choose our 1 Gig or 2 Gig broadband packs, we’ll guarantee an ultrafast, seamless broadband experience in all areas of your home at no extra charge. This should give you the correct specs for internal cabling (Page 20 onward)& external ducting. Google Fiber doesn’t require a long-term contract on any of its plans. Sorry to hear you have been having issues since your self-installation. Select Netflix Premium to access 4K Ultra HD with compatible devices. Modem mode support for Vir. 7 days; EE – 8. However, I do not have any of the specified wall sockets available. Plus, you might’ve also agreed to these one-off fees: £5 QuickStart home delivery to send your self-install kit direct to your door; £30 technician installation to have had a specialist get your Virgin Media setup and running for you; £35 package change activated the new service. On trying access Virgin email via Virgin Media website - comes up forbidden in Email an hour ago; QuickStart self-install pack delivery delayed by over 1 month in QuickStart, set up and connections 3 hours ago; Virgin media green box in QuickStart, set up and connections 5 hours ago; broadband upgrade in Speed 6 hours agoCan't find Virgin Media socket. Turn the hub back on by turning the A/C power switch into the on position (with the “I” pressed in). Mobile broadband; Virgin Mobile deals; Refer a friend; How to upgrade; Trade in your phone; Business mobile; SIM Only. in QuickStart, set up and connections 22-07-2023If you have spoken to someone that you know believe to be fraudulent and have been asked to install computer software, here are some simple checks you can carry out: Run a virus check on your computer. I waited the 48 hours in here for an update and didn't receive anything. Options. Options. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. Quick tips on prepping for Virgin Media technician's visit. g. Next, it checks your broadband speed to make sure there are no issues preventing you getting the most from it. Text yesterday saying Yodel will be in touch with a 2 hour delivery slot and heard nothing, no tracking number received either. M350 – 362Mbps, great for gamers, video streamers and at-home workers. Call the equipment activation number on - 0800 953 9500 (option 3) – you may need the Hub serial. on 04-01-2023 20:21. *. Available with M50 broadband or faster. Alternative phone number. Acceptance of online orders is subject to provision of valid bank account details to allow payment by Direct Debit. We'll call you during the working week - not at weekends. It is surface clipped usually. TV 360 and home phone not currently available in 2022/23 network expansion areas. Technician: No extra cost – If QuickStart’s unavailable. 0 and phone. So, a 50 minute broadband, TV and phone. Have you checked to make sure there is no other kind of connection? Sometimes there is no wall box, just a trailing cable. QuickStart, set up and connections Self installation Options Self installation Simjim99 Tuning in Options on 03-12-2022 11:05 Hi there, I'm starting the self install of. Engineer installations. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. 114. 37 in additional expenses and goodwill, on top of the refund of your monthly. Offer closes 31/12/2023. If you have purchased one of our Smart Home bundles with Google Nest (below) between 2/11/2020 - 20/11/2020 and you have a technical question then please call our dedicated Smart Home Help team on 0345 604 8859 *. These prices are for new customers only. As Ireland’s fastest 5G mobile network, offering 5G in every county, we knew we were in a position to offer Irish customers something amazing where they couldn’t have it before. It’s also worth mentioning that Virgin Media offers the fastest widely available fibre optic package in the UK, with average download speeds of an eye-popping 516Mbps. When I called to actually get the package and confirm the start date and such things, I was guaranteed that I could just get a quickstart self-install kit, which is great. These prices are for new. TV 360 and home phone not currently available in 2022/23 network expansion areas. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Virgin Media Smart Home with Google Nest FAQs. We would like to show you a description here but the site won’t allow us. Apologies for the issues that you have had with your recent installation appointment. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. My Virgin Media App. €45 a month for 12 months, €80 thereafter; for the 1Gb Product we provide greater than ≥900Mbps for >90% of all 1Gb customers @ peak time. And don’t forget, our WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit. Also, I’ve never had an email confirming an account number so I can’t even log into anything to track the order. No setup fee. Virgin Media Help - Get help, tips and advice to m. Install your Broadband Install your Broadband I want to connect with a tablet or mobile Connect manually To connect manually with Windows find the network on your computer first, click the connect button and then enter the WiFi password. In this article, we will learn about the different options to install Virgin media's. £5. 4 daysTo install a mesh WiFi Pod,. BT no longer charges a 'broadband cease charge'. Although Virgin Media WiFi includes content protection, to make sure you’re protected when you’re on the go, we recommend you install F-Secure SAFE. A QuickStart self-install kit can arrive in 4 days (standard) or up to 14 days if we need to close someone else’s Virgin Media account at the property. Back to Shop. Search Search. Update your personal details, view recent bills, make payments and so much more – 24 hours a day, 7 days a week! Welcome to Virgin Media SSID) ORD 161346 Virgin Media D4A Self Install Guide_VMHUB_p_0803. Account - Cable. Virgin Media services are only available in eligible Virgin Media network areas. Meanwhile I have not even received my account number to at least sign up and get an update on my order, neither have I received an email from Yodel, I. The engineer will be working both inside and outside your property. No setup fee. 2 hours ago. Virgin Media services are only available in eligible Virgin Media network areas. Further exclusions & legal stuff apply. This means I won't have any internet access over Christmas. The app’s available to all Virgin Media Broadband customers. I have just received my new WiFi Hub on the post but I cannot self install it because I do not have a Virgin Media internet socket because I am a new customer. Learn about QuickStart - Virgin Media's self-installation service. Explain what needs to be done and book an engineer visit. Discount worth up to £511. In fact, it even beats the discounted plans that you can get when you sign a long-term contract or bundle multiple services. The cable could be hidden within, or behind, furniture. No setup fee is available on all bundles, broadband & phone, and broadband only packages. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. No setup fee is available on all bundles, broadband & phone, and broadband only packages. If our technician needs to install our cables and switch your broadband over, it will take more time, but you’ll be offered the next available installation visit when you place your order. Further exclusions & legal stuff apply. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Step 1 - Empty the new equipment out the box – when you receive the QuickStart kit. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. Virgin Media also allows you to self-install your broadband with a QuickStart pack if you already have an existing Virgin Media connection in your home. Pay Monthly SIMs; Family Plan; Learn about mobile. If the externals are not there this needs to be reported, as a separate set of contractors will need to be bought in to re-establish the connection to the street cabinet. At Virgin Media, our WiFi Hubs offer unlimited, lightning-fast broadband and 99. 162010 VM Self Install Online Version. At least 30Mbps download speeds in every room or £100 one-off credit. Receive a visit from an engineer, who will connect your line. That’s more than double the fastest widely available speeds advertised by Sky and. Further exclusions & legal stuff apply. I don't think I have the right plug? I've plugged the cable in the only plug I found, but the other cable benith, just goes and stops in the middle of the room, so it's not connected anywhere. Up to 3 WiFi Pods if needed.